Kasper Holst

Kasper Holst

Kasper Holst will speak at the event in Copenhagen. Topic: As shoppers are exposed to excellent customer experiences, they bring high expectations to their next shopping experience. Research shows that if you disappoint them, they will quickly turn to other brands. The key to becoming an e-commerce rockstar and to create growth is to constantly be able to meet and exceed the customers’ expectations. And to be able to transform your business accordingly.


IMPACT is a digital consulting company specialized in digital commerce. Based on deep business understanding, insights into consumer behavior and hardcore tech expertise, we are passionate about helping our customers create unique shopping experiences for their users across platforms and devices. We help B2B and B2C companies transform their businesses to an omnichannel reality, and it shows on their bottom lines.

We offer insights into the latest developments within digital commerce, advise our customers about how they make the most of their digital investments, we design and build the solutions, and we make sure that the new solutions are implemented and continuously optimized. We don’t work for, but with our customers because we believe that the shopping experiences of the future are created through co-operation and strong relationships. The results speak for themselves as we have developed Denmark’s best web shop, nemlig.com, which was awarded gold by the The Danish E-business Association (FDIH) in 2018.

IMPACT was founded in 1998 and is today among Scandinavia’s leading consulting companies within digital commerce experience with offices in Copenhagen, Aarhus and Lisbon. 160 designers, strategic advisors, UX designers, developers and digital marketing specialists everyday help customers such as LEGO Education, nemlig.com, HAY, GANNI and Chr. Hansen generate more than DKK 5 billion in digital revenues.